How to Retrieve Lost JAMB Registration Number or Profile Code

Losing your JAMB registration number or profile code can feel like a major setback, especially when you need to check your UTME result, print your slip, or complete admission procedures. But don't worry — this comprehensive guide will walk you through how to recover both your registration number and profile code easily.

Whether you're a student, parent, or school administrator, this step-by-step post has you covered.

What Are the JAMB Registration Number and Profile Code?

JAMB Profile Code

This is a unique 10-digit code generated when you send your name to 55019 or 66019 via SMS. It's required before you can purchase your JAMB ePIN during registration.

JAMB Registration Number

This is your unique ID after completing registration. It’s used to:

• Check UTME results
• Print admission letter
• Access your CAPS profile

Common Reasons Why Candidates Lose Their Profile Code or Registration Number

• Lost or damaged SIM card
• Phone number change
• Deleted SMS or email
• Forgotten login details
• Poor record-keeping

How to Retrieve Lost JAMB Profile Code ( Methods)

Method 1: SMS Method (Fastest and Easiest)

Step 1: Open your messaging app.

Step 2: Type RESEND and send to 55019 or 66019 using the same phone number used during registration.

Step 3: You will receive a message containing your profile code and registration details.

Note: Ensure the line has airtime (at least N50) and is not barred.

Method 2: Visit a JAMB CBT Center

If SMS fails or your SIM card is lost, visit the nearest JAMB-accredited CBT center. Go with your ID and give your full name and other relevant information.

Method 3: Use JAMB Support

Visit the JAMB Support Portal via jamb.gov.ng.

• Click on "Support Ticket"
• Select "Profile Code Retrieval"
• Fill the form with accurate details

Alternatively, check our detailed guide on how to contact JAMB effectively.

How to Retrieve Lost JAMB Registration Number ( Guide)

Method 1: Check Your Email

During registration, JAMB usually sends your registration slip to your email. Search your inbox for emails from noreply@jamb.gov.ng.

Method 2: Login to JAMB Portal

• Go to portal.jamb.gov.ng
• Login with your email and password
• Navigate to “Print Examination Slip” under the e-Facility tab

Your registration number will be visible on the slip.

Method 3: Print Out Your JAMB Result

If you've previously printed your result, look at the top — your registration number should be there.

Method 4: Visit JAMB Office or CBT Center

If none of the above work, go to a CBT center or JAMB office. Provide your full name, exam year, and a valid ID card. They'll assist you in retrieving your number.

Lost SIM Card? Here’s What to Do

Option 1: Retrieve Your SIM Card

Visit your mobile network provider’s customer center (MTN, Glo, Airtel, 9mobile):

• Bring a valid ID and SIM pack
• Provide recent recharge details

Once recovered, you can resend the "RESEND" SMS to retrieve your profile code.

Option 2: Visit CBT Center or JAMB Office

Go with your ID card and other relevant info. They’ll help you recover your profile manually.

Option 3: Submit a Support Ticket

Use the JAMB support portal to explain your issue if visiting is not an option. See our guide on how to report to JAMB.

Frequently Asked Questions (FAQs)

1. Can I retrieve my profile code without the original SIM?

Yes, but you must visit a JAMB CBT center or office with a valid ID for manual verification and retrieval.

2. What’s the correct SMS format?

Text RESEND to 55019 or 66019 using the same SIM used during registration.

3. Can I retrieve my JAMB registration number online?

Yes, by logging into the JAMB portal or checking your email inbox for earlier messages.

4. Is there a time limit to retrieve these details?

Not officially, but do it early to avoid missing deadlines for admission processes.

5. Can someone retrieve it on my behalf?

Only if authorized and they have your ID or other credentials.

Tips to Avoid Losing Your JAMB Details Again

• Take screenshots of your profile code and registration number
• Write them down in a secure notebook
• Backup all registration-related SMS and emails
• Keep your SIM card safe and active
• Print your slip immediately after registration

Conclusion

Losing your JAMB profile code or registration number can be frustrating, but it's definitely recoverable. Follow the steps above based on your situation, and you'll be back on track quickly. Don’t forget to act early, especially if admission deadlines are approaching.

Still facing issues? Read our guide on how to complain to JAMB for more help.

Good luck with your admission journey!